Cultural Competency

This online course on Cultural Competency examines the concepts and practice of cultural diversity and multicultural awareness in organizations. This course is suitable for all levels of employees with an emphasis on awareness of cultural perspective and needs of the individuals supported plus strategies to provide culturally competent and culturally enhancing services. As a result of this course, learners will come to understand that developing cultural competence is a skill that results in an ability to understand, communicate, and effectively interact with people across cultures, thereby improving the quality of service for all.